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Air New Zealand’s Air New Zealand, the world’s largest airline, is introducing an on-board sanitizant program that will be free to passengers of its new Air New Zee, Air New Horizon, and Air New Pacific airlines.
Passengers will be able to buy the sanitizants through their airline’s online store or in-flight dispenser.
The new program, announced in January, comes after months of negotiations between the airlines and their airlines’ customers, according to The New York Times.
The airline’s chief operating officer, Mark Pfeiffer, told the Times that the new program will be available to all customers on all airlines that use the new dispensers.
Passenger refunds will also be available.
In the meantime, the airlines are offering a voucher for an airman’s use of a hand sanitizor or hand sanitizer, and passengers can redeem the vouchers at the same time for a hand scrub.
The new program comes as the airline has faced criticism for the use of sanitizors in the cabin of its planes.
According to a report in The New Yorker, passengers are often left with a dirty or unhygienic cabin.
Air New NZ said that the hand sanitisations it offered for passengers are designed to help prevent the spread of germs on the plane.
“We do not use sanitizes in the cabins of our planes, nor do we allow hand sanits onboard our aircraft,” the airline said in a statement.
“In addition, we have taken steps to make sure our onboard dispensers are as hygienically designed as possible.”
The airlines said that they will not be able “to provide a full list of the sanitiser products that will not apply to our planes” as the new programs are still being developed.